Depending on the firmware your unit came with, you will need to upgrade the firmware for the unit to function properly. This is addressed by an a posting by a member of the Peplink Team on the Peplink forum. Google "Balance One Boot Up Issues". It says: A certain batch of Balance One / Balance One Core devices have been experiencing issues such as: Not being able to boot up. Occasionally rebooting after a short period of operation. This is happening because of timing issues with the RAM in the affected devices. This issue affects devices with serial numbers in the following ranges: 192C-25BC-D1XX to 192C-29A3-CCXX 192C-29AF-CCXX to 192C-29EF-88XX . . . If you are having problems flashing the firmware (as it goes off-line before before you have a chance) we have found the following procedure successful in upgrading the unit:- 1. Download v6.3.2s001 2. Disconnect all leads from unit with the exception of single LAN connection 3. Disconnect power from unit for a minimum of 1 hour 4. From your PC, run a constant ping to the device, e.g. ping -t 192.168.1.1 (Replace 192.168.1.1 with your Peplink’s IP address) 5. Power up device and monitor ping command 6. Once you see a reply, immediately log onto unit and upload firmware v6.3.2s001 to device: System / Firmware / Manual Firmware Upgrade / Browse 7. If the unit does not sucessfully upgrade, increase “Power Off” time in Step 3, e.g. overnight and repeat process from Step 3. We have successfully upgrade multiple units using the steps above, all of which haven’t missed a beat since.Read full review
Verified purchase: Yes | Condition: Pre-owned