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General Information
Manufacturer Description
NEW WatchGuard Firebox M200 High Availability with 3-yr Standard Support Firewall | WGM20073 *Original Box Not Included*Firebox M200 and M300 Next-Generation Firewall (NGFW) and Unified Threat Management (UTM) solutions are up to 218 percent faster than competing products with all security layers turned on, and up to 385 percent faster performing HTTPS inspection, ensuring businesses never have to compromise network security for performance.
WatchGuard knows just how important support is when you are trying to secure your network. You require greater knowledge and assistance in a world where security is becoming more and more critical. LiveSecurity Service gives you the backup you need, starting with an initial LiveSecurity subscription that supports you from the moment you activate your WatchGuard appliance. Available for all WatchGuard network security solutions. Superior Customer Care and Expert Technical Support
LiveSecurity Service subscription provides access to telephone and web support from WatchGuard security experts.
• The standard LiveSecurity subscription provides support 12 hours a day/five days a week (12 x 5), from 6:00 am to 6:00 pm in every international time zone.
• LiveSecurity Plus upgrades support to 24 hours a day/7 days a week (24x7).
• Gold level service upgrades support to 24 x 7 with a targeted one-hour response time, with an unlimited number of incidents.
• Enterprise Gold, ideal for accounts with large numbers of XTM 2 Series and XTM 33 models, enables organizations to have Gold level service account-wide.
• Platinum level service allows enterprises with complex environments to have personalized service from a Technical Account Manager to help them achieve strategic goals with WatchGuard products.
