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Items Ship within 3 business days.We are not always here on weekends. Weekends do not count towards the 3 business days. We are located in Sandy, Utah in the United States. Our typical business hours are 11AM to 7PM, Monday-Friday.
We are a small operation, so sometimes we ship on the 3rd business day.If you order an item and request that the item be shipped ASAP, we will do our best to follow your request - but we can only promise to have the item shipped out within the shipping estimate when the order is made. Our guarantee is to have the item out by business day 3.
- If an item is ordered on Thursday before 4PM MST, it may ship on Monday.
- If an item is ordered on Friday before 4PM MST, it may ship on Tuesday.
- If an item is ordered on Saturday/Sunday, it may ship on Wednesday.
We ship usingUPSGround, SUREPOST,USPSPriority Mail, and First Class Mail. Since shipping is free to buyer, we use the least expensive shipping method.
RETURNS:Buyer's Remorse Returns:We offer returns on items if you are not satisfied with your purchase. If you purchase an item and it is as advertised, but you would like to return it - all we ask is that you pay for return shipping and we would happy to process your return.
Defective/Damaged/Not As Described:We do not offer free returns unless the item is not as described, damaged, or otherwise defective - we offer free return shipping on those items for 45 days. Just use the Returns system to receive a free shipping label.Exporters:We do not support export outside the United States. Please do not ask us to remove invoices to avoid customs taxes. If you purchased the item and have any issue - we must receive the item back in order for return or replacement. If you purchase the item and it has traveled outside the United States, your warranty is VOID. No exceptions.
We ensure the warranty of the item to address that we shipped to - and have packaged the item for delivery to a United States address. We absolutely do not support freight forwarders. If you purchase an item, and it is shipped to you via freight forwarder, we cannot refund the item until we receive the item back. We also cannot do a partial refund on an order that is exported out. If you export your purchase, it limits our ability to help if there are problems.
Drop Shippers:We will only help you drop ship the item out IF you contact us before placing the order. We ship all orders using tape - and ship all orders with invoice including pricing. Please message us in - or - leave a message during checkout.
If an order is placed - then we are contacted after, it is likely our shipping department not see your request in time and it will be shipped out with invoice and with tape.Out of Sales Policy:We do not offer direct sales to customers who purchase through , then contact us outside of . Please do not ask to buy directly, because this is against 's terms. We do not risk the future of our business for a quick sale.